Frequently Asked Questions (FAQs)

On the rare occasion we miss a deadline, you’re entitled to a full refund of any fees paid. We pride ourselves on punctuality—if we slip up, we make it right.

No. We do not contact your institution or anyone else about your order. All communication and results stay strictly between you and PlagExpert.

Every member of our team holds at least a Master’s degree; many are PhD-holders or published scholars in their fields. They’re hand-picked for quality, reliability, and a proven track record of excellence.

Your order is assigned to the PlagExpert specialist whose expertise best matches your subject area. We maintain strict quotas and vetting procedures to ensure the right expert tackles every assignment.

We offer up to three free revisions under our Revision Policy. If you still aren’t happy, our support team will work with you until the deliverable meets your expectations—or issue you a refund.

Yes. We use industry-leading detection tools and rigorous citation standards to ensure every paper is 100% original. Our writers also manually check references to eliminate accidental overlap.

Once your expert finishes the draft, you’ll get a preview link by email or WhatsApp (your choice). After you review and approve, we send the final file directly to you in Word or PDF format.

For urgent questions, our support team can connect you via WhatsApp or email. Just let us know, and we’ll gladly arrange a direct, private line of communication.